Just enter your name and email into the boxes below to get a totally FREE money saving coupon!
Just enter your name and email into the boxes below to get a totally FREE money saving coupon!
1) Online by going to http://safety-video.com. Search for videos by name, title, subject, price, producer, date and more.
2) Telephone a Customer service representative at +1 972-492-7951 to place your order Monday-Friday from 8:00am to 5:30pm CST.
3) E-mail your order to contact@safety-video.com
5) Mail your order to:
Safety Video
Attention: Customer Service
6505 W. Park, Suite 306-335
Plano, TX 75093
To check on the status of your order, please contact our Customer Service department at 972-492-7951 between the hours of 8:00am - 5:30pm CST Monday-Friday.
We are happy to ship outside of the USA and Canada, but these Orders must be prepaid. Sorry, we can't ship previews
In order to get an accurate quote, please email specifics about what products you want and where we must ship.
Payment terms are Net Due Upon Receipt. Our preferred payment method is by credit card and we accept Visa, MasterCard, Discover or American Express. You may also pay your invoice by approved company check, money order or wire transfer. Please e-mail contact@safety-video.com or call 972-492-7951 for bank routing and account information to use with a wire transfer.
What is your 3-week preview policy?
You can preview videos either online or by ordering a free 3-week preview. Many videos can be previewed in either DVD or VHS formats. See below for more details.
Free 3-Week Preview Program
Our Free 3-week Preview Program means that you can order training videos from Safety Video.com and preview the full-length programs before you make a commitment to buy. Videos that do not meet your requirements can be returned within three weeks to Safety Video.com. Videos are available for preview in either DVD or VHS format. Previews are shipped only to US and Canadian addresses.
Sorry, we don't offer previews for Safety or Human Resource Training Kits, CD-ROMs, Program Planners or any other types of non-video products. We recommend you preview the video itself then, when satisfied, order the CD-ROM or Kit that includes that program.
What happens if I need more time to preview your videos?
Preview extensions may be granted, under special circumstances, by calling Customer Service at 972-492-7951.
Where should I send returns?
Simply return products via traceable delivery service, at your cost. Please include a copy of your Order Confirmation or your contact information for proper credit. Safety Video is not responsible for lost, misdirected or damaged materials. The shipping address is:
Safety Video
Attention: Customer Service
6505 W. Park, Suite 306-335
Plano, TX 75093
Other than English, in what languages do you offer your products?
Safety Video.com offers many videos in Spanish, Vietnamese and Portuguese. If you need other languages, please contact us with the topic and the language needed and we'll work to locate the product you need. You may search for all Spanish safety training titles by entering “Spanish” at the search prompt on any page.
Intranet/Internet Licensing & Content Delivery
Can I obtain licenses to place products on my company intranet or have them streamed from the internet?
Many of our products can be licensed for intranet use within your company or streamed to you via a Learning Management System. Please contact Customer Service at 972-492-7951 for details.
Are discounts available if I order more than one video?
In all cases, if you purchase a Spanish version of the same title you are purchasing in English, the Spanish version is discounted by 20%. Quantity discounts may also be available for either multiple purchases of one video or a single purchase of many titles. Contact Customer Service at 972-492-7951 or contact@safety-video.com for assistance.
Special Discounts and Promotions
How can I receive notice of any special discounts and promotions?
We frequently e-mail and fax specially discounted promotions to our customers. To insure you receive and take advantage of these offers, click here to be added to our list.
How are the items I purchase packaged and shipped?
We utilize USPS Media Mail and FedEx Express Saver for shipping unless otherwise specified by the customer. All shipments include your Order Confirmation. The Order Confirmation gives you all the information about the products ordered including pricing. Any backordered items will be shipped as quickly as possible (usually with in a week).
Overnight shipping is available for a nominal extra cost.
What is your contact information?
Safety Video.com
6505 W. Park, 306-335
Plano, TX 75093
972-492-7951
E-mail Customer Service at contact@safety-video.com.
Ownership & Copyright
All videos and other products distributed by Safety Video, including without limitation videos, informational text, software code, images, photographs, illustrations, artwork and other graphical materials, names logos, trademarks and service marks and audio, are the property of Safety Video.com or are licensed for distribution by Safety Video. Safety Video and its licensors retain all proprietary rights to the components.
Recognizing the substantial amount of work that goes into each production, we vigorously defend our copyrights and the copyrights of our licensors. Video productions and any related print content (regardless of format or method of display) are copyrighted materials and available under the following terms:
• Each video is licensed for the life of the print. Subject to our standard warranty terms, if the media on which the video is produced (CDR, VHS tape or DVD) becomes damaged through use or abuse, the customer will need to purchase a new copy.
• Videos may not be resold, rented, licensed or loaned for profit or non-profit purposes.
• Videos may not be copied or incorporated, in whole or in part, into any other presentation, consulting engagement, learning management system or for any other purpose.
• Videos may not be edited, translated or otherwise modified.
• Printed materials including handbooks, handouts and the like may not be copied unless permitted by the product owner. Additional copies are available for purchase.
By written agreement, we may allow copying, intranet use, broadcast, translation and other unique uses of the video products we distribute. Please contact Customer Service at 972-492-7951 for details.
Report Unauthorized Use or Copying
Unauthorized copying of software and internet content is theft. Safety Video supports the Software and Information Industry Association's anti-piracy program. You can learn more about this program at www.siia.net and use the SIIA site to report pirated content and software.
What should I do if I suspect a Copyright Violation?
Contact our Sales Manager by calling 972-492-7951. You may remain anonymous or provide your name, though it will remain confidential. Please be prepared, if you are able, to provide the video titles and to describe what type of violation you believe has occurred: editing, altering, duplicating, etc.
Copyright FAQ?s
Can I make copies of your products?
No. All of the products sold by Safety Video.com are copyright protected by law and cannot be copied or duplicated, by any means. It is also illegal to edit or alter any of the products sold or sent for preview.
Can I purchase a video then use it for training where attendees are charged for the class?
No. All of the products sold or shipped by Safety Video.com are not designed for, nor are they available for commercial use. The videos are only to be used for internal training of company employees.
What are the penalties for violating copyright protections?
Safety Video.com will charge full value for merchandise upon verification of illegal duplication, editing or alterations of any of the products it distributes. In addition, the producers of the product may pursue Federal copyright charges with fines in excess of $25,000 per violation.
Your company's logo can be added to your videos for an additional charge. We can also combine multiple videos onto one DVD. Please contact Customer Service at 972-492-7951 or contact@safety-video.com for more information.
Our 100% Money Back Guarantee!
If you are not completely satisfied with your purchase for any reason you may return it for a 100% refund or credit. Simply send your product back to us within 30 days of purchase or date of invoice. Returns received after 30 days will be subject to a 20% restocking fee.
Our guarantee also offers a lifetime replacement of your purchase for any defect or malfunction. We will replace defective products free of charge. If you ever need to return a product for refund or replacement, please call our Customer Service department at 1- 972-492-7951 or email us at: contact@safety-video.com. We’ll tell you how to properly send and label your package for appropriate refund, credit or replacement.
Where do I find my promo code?
Promotion codes are typically a combination of numbers and letters. They are found in various email announcements that are sent to you.
Where and when do I enter my promo code?
What is Safety Video.com's position on privacy?
Safety Video.com is committed to respecting your privacy concerns and protecting the information you entrust with us. We give you a choice and consent over how your personal information is used, and remove names from our mailings immediately upon request.
Security: We store subscriber and customer files with personal information securely. Such files are stored in secure areas not accessible to the public.
Removal: We will immediately unsubscribe anyone who requests that their name be removed from our e-mail lists. To be removed, follow the unsubscribe instructions at the bottom of any e-mail from us, or send an e-mail here.
Product alerts: From time to time, we may also send you news bulletins or product alerts on products or services from Safety Video.com, or other carefully screened companies. Any such message will ALWAYS provide you with a link or other easy means of unsubscribing to further e-mails. Alternatively, you can send an e-mail to contact@safety-video.com at any time with the word "Unsubscribe" in the subject field of the message.
Third party use: Occasionally we make our customer list available to other reputable organizations so you may receive (mail) offers you might find interesting. However, your e-mail address will NOT be released to any third party and we will NOT share with others any demographic information that you may provide to us. To stop receiving such e-mails, follow the unsubscribe instructions in the e-mail or send an e-mail to contact@safety-video.com at any time with the word Unsubscribe in the subject field of the message.
Contact us: We welcome your comments on this policy. You may contact us at:
Safety Video.com
6505 W. Park, 306-335
Plano, TX 75093
972-492-7951
contact@safety-video.com